Privacy policy

Last updated: January 14, 2026

At Seafolds, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how your data is collected, used, stored, and protected when you visit or make a purchase from https://www.seafolds.com (the “Website”). Seafolds is operated as an independent business based in India and follows applicable Indian laws and regulations.

1. Information We Collect

When you browse our website or place an order, we may collect the following information:

a. Personal Details
Name, mobile number, email address, billing address, and shipping address provided during checkout or account creation.

b. Order Details
Products purchased, order value, payment mode, delivery status, return or exchange requests, and communication history related to your order.

c. Payment Information
Payments are processed securely through authorized payment gateways. We do not store your card, UPI, or banking details on our servers.

d. Device and Usage Data
IP address, browser type, device information, pages visited, time spent on the website, and cookies used to improve website performance.

e. Communication Preferences
Your interaction with promotional messages, emails, or customer support communications.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

Processing and delivering your orders
Confirming payments and providing order updates
Handling returns, exchanges, and customer support requests
Improving website functionality and shopping experience
Sending order-related and promotional communications (only if permitted)
Preventing fraud and unauthorized transactions
Meeting legal, accounting, and tax requirements under Indian law

3. Sharing of Information

We share your personal information strictly on a need-to-know basis with trusted service providers, such as:

Shopify – our ecommerce platform provider
Payment Gateways – for secure transaction processing
Courier Partners – for order delivery across India
Technology and Support Services – analytics, email communication, and customer support tools
Legal or Government Authorities – only when required under applicable laws

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Storage and Retention

Your data is stored using secure systems provided by Shopify and associated service providers. Information is retained only for as long as required to:

Complete orders and after-sales support
Maintain records for legal and tax compliance
Resolve disputes or prevent fraudulent activity

5. Cookies and Tracking Tools

We use cookies and similar technologies to:

Enable essential website functions
Analyze website traffic and user behavior
Improve page speed, layout, and usability
Support advertising and remarketing activities

You may manage or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

6. Your Rights (India)

As a customer, you have the right to:

Request access to the personal information we hold
Ask for correction of incorrect or incomplete data
Withdraw consent for promotional communications
Request deletion of personal data, subject to legal obligations

To exercise these rights, contact us using the details provided below.

7. Data Security

We follow reasonable technical and organizational security practices to protect your information. Payments are handled through secure, encrypted gateways. While we take all necessary precautions, no online transmission is entirely risk-free.

8. Children’s Privacy

Our website is intended for use by individuals above 18 years of age. We do not knowingly collect personal information from minors. If such data is identified, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website implies acceptance of the revised policy.

10. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact:

Seafolds
Email: seafolds@gmail.com
Phone: +91 7908786942
Business Address:
14/1C, Krishna Mohan (Krishnamohan),
Baruipur, Kolkata,
West Bengal – 743387, India